On Demand Services at the Moment of Need
Create personalized near human interactions with prescribers via medically trained natural language processing, contextual artificial intelligence and supervised machine learning.
Drive Reach, Conversion and Lift with VirtualRep
As the partner of choice for 190 global brands to power over 1 billion conversations with 97% accuracy, we’re transforming the way the healthcare and life sciences industry engages with physicians.
Access to Health Care Providers Is Rapidly Declining
of HCPs refuse to engage field rep visits at their practices
Average time a field rep is afforded by an HCP for an in-person visit
Average number of field rep touches experience by an HCP
VirtualRep Is the Standard for Augmenting Commercial Teams
VirtualRep at a Glance
Offers physicians dynamic, human-like interactions that are 100% compliant when a live resource is not available or required, and provides digital-first, on demand push/pull conversations covering product, condition and diagnostics, as well as self-services including remote detailing, adverse events reporting, and escalation to a human sales representative or medical science liaison.
Increase reach, frequency and engagement of high value “see and no see” HCPs and/or expand reach beyond current NPI universe to drive growth
Deliver exceptional customer experiences, scale conversations, improve satisfaction levels and build meaningful relationships
Cover unsupported brands where sales teams don’t exist due to budget constraints or reallocations
Scale field sales support with speed and cost efficiently
Free human resources for value creation, to focus on more complex inquiries and reduce operational costs
Ensure compliance with only validated HCPs
Just a Few of Our Clients
What Our Clients Are Saying
With conversationHEALTH, you’re having a conversation that is very specific, and you’re also getting a lot of insights back. You can’t neglect the always-on aspect – it’s important to fulfill a conversation all the time.
conversationHEALTH is really enabling that empathetic and personal voice to reach certain customers, whether it be patients or providers.
A lot of our customers expect online engagement to be conversational. Instead of stopping an engagement abruptly, why don't we make it conversational so we can help them navigate our content and answer any follow-up questions they have? Making the transition between medical education and information content seamless was also one of the biggest drivers for us choosing conversationHEALTH.
What Our Clients Are Sharing
conversationHEALTH Creates Value by
Increasing HCP Reach and Frequency
to establish your brand as the treatment of choice via on-demand access to medical information, programs and self-service tools through a differentiated experience.
Improving Patient Outcomes
through medical education and scientific communications on disease interception, diagnostic practices, treatment protocols and off-label use.
Driving Adoption and rX Lift
by optimizing personal and virtual promotional cadences with both analog and digital-first HCPs to drive message uptake, relationship development and Rx behavior.
Do You Want to Learn More?
Discover how conversationHEALTH enables the world’s leading healthcare and life sciences companies to create personalized virtual experiences that exceed the expectations of healthcare providers. Our VirtualRep platform utilizes medically-trained natural language processing, contextual artificial intelligence and supervised machine learning to generate near-human interactions with prescribers at their moment of need. Purpose-built by industry for industry, VirtualRep augments scientific communications, medical affairs and commercial teams to enable more effective disease interception, intervention and health outcomes. As the partner of choice for 190 global brands to power over 1 billion on-demand conversations, we’re transforming the way the pharmaceutical industry engages with physicians. Find out why. Find out now.
For more information, an initial consult, a career opportunity or media request, get in touch with us.
Welcome to The Conversation
Pull vs. Push: Delivering Exceptional CX in a Digital-First Engagement Model
conversationHEALTH spoke at the NEXT Pharma Summit on the importance of digital customer experience...