Conversations drive your business.
We power your conversations.
The only
conversational AI
platform for
healthcare brands
Whether that be conversations with your target HCPs — or your patients.
Unfortunately, these powerful conversations have been constrained to episodic, pull interactions because they are based in the human world.
Conversational AI completely disrupts this model and allows healthcare companies and brands to scale conversations. Customers are engaged 24/7 by personalized and on-demand interactions.
Gartner predicts
that by 2020
85%
of a brand's interactions
with its customers will be conversational in nature,
but not with a human.
Our vision is to make these virtual “bot” conversations personalized, expert, and empathetic when appropriate — and most importantly available at the user’s moment of need!
Solutions Overview
The conversationHEALTH SaaS platform allows healthcare companies and brands to quickly and efficiently bring their business into the conversational age. Everything we do is scalable — across brands, stakeholders, languages, and markets. Your investments are not siloed — but instead drive intelligence across all customer conversations. It is this ability to leverage a common NLP and Machine learning model across the business that drives exceptional user experience and accuracy.
Medical Affairs / MedInfo
Directed to Healthcare Professionals through text and voice channels – solutions complement existing Medical Science Liaison interactions, including on and off label support, available 24/7
Clinical Trials
Designed to support clinical sites, investigators and participants – solutions facilitate trial management and participant engagement, thereby driving trial efficiency and success.
Marketing & Sales
Conversational AI can deliver NRx and patient adherence
— driving top line results — and where possible cost savings.
"It has been evident since we launched our first bot, that our users prefer to engage in health conversations with a virtual, rather than a live person! This is because patients are often embarrassed or stigmatized by their conditions—and find the non-judgemental nature of a bot the ideal channel to ask all their medical questions."
— Alexandra Philp Reeves,
Founder of conversationHEALTH
Leadership
Dr. John Reeves
Founder,
Chief Medical Officer
Lexi Kaplin
Co-Founder,
Chief Product Officer
Richard Marcil
Chief Operating
Officer