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Augment Your Commercial Team with Conversational AI

Have human-like conversations with health care providers at their moment of need

We Are the Conversational AI Platform for Life Sciences

Purpose-built exclusively for the healthcare and life sciences industry
Our privacy-safe system of engagement utilizes medically-trained natural language processing and contextual artificial intelligence to transform conversations with health care providers into highly-personalized interactions via intelligent agents.
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Acccess to Health Care Providers Is Rapidly Declining
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HCPs want either all virtual or a mix of virtual and in-person meetings with field reps

0 weekly

field rep visits the average HCP experiences at their practice

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of HCPs refuse to engage field rep visits at their practices

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HCPs find medical information from non-brand affiliated social and digital outlets

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Average time a field rep is afforded by an HCP for an in-person visit

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Average time an HCP spends per day on non-brand affiliated social and digital healthcare outlets
 
ALTERNATIVE APPROACHES HAVE THEIR SHORTCOMINGS
NPI Advertising
1:1 NPI Advertising

HCPs are inundated with programmatic, social media and endemic site ads  and are ignoring and resenting them.

digital tools
Digital Tools

Noisy, non-personalized and undifferentiated email, messaging, and phone/video outreach is leading to historically high complaints and opt-outs.

e-detailing
e-Detailing Tools

Poor user experience, lack of automation and zero interactive or conversational capabilities have created adoption challenges.


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Conversational AI Is the New Standard to Virtualize Commercial Teams

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Conversational AI

  • Intuitive experience

  • Detects intent signals

  • Capable of self-learning and adaptation

  • Understands complex, medically-nuanced language

  • Human-like dialogue

 

Turns Out, Heath Care Providers Embrace Conversational AI

72of HCPs prefer digital over personal engagement after using cH cAI agents

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96of HCP questions and requests are successfully managed by cH cAI agents

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97of HCPs trust the accuracy of information received by a cH cAI agent

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The conversationHEALTH Platform at a Glance

We offer health care providers dynamic, human-like interactions that are 100% compliant, when a live person is not available or required, and provide digital-first, on-demand push/pull conversations covering condition, diagnostics, product, and self-services including remote detailing, field triggers lists, sample ordering, and escalation to a sales representative or medical science liaison.

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INITIATE THE CONVERSATION

 

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TRANSITION TO THE MEDICAL INFORMATION SITE

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ENGAGE DEEPER THROUGH
CONTENT, PROGRAMS AND COMMUNITY

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EXTEND SELF-SERVICE CAPABILITIES

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conversationHEALTH CREATES VALUE BY

DrivingRX

Driving Rx Adoption and Lift

by optimizing personal and non-personal promotional cadences with both analog and digital-first HCPs to drive message uptake, relationship development and Rx behavior.

improving

Improving Patient Engagement

through medical education and scientific communications on target patient profiles, disease interception, diagnostic practices, testing options and treatment protocols.

increasing

Increasing HCP Reach and Frequency

to establish your brand as the treatment of choice via on-demand access to medical information, programs and self-service tools through a differentiated experience.

 

OUR RESULTS SPEAK FOR THEMSELVES

0X

Return on Investment in just the first year of deployment

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Average Rx lift for each field representative

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Equipped field reps justify licensing and implementation
 

DO YOU WANT TO LEARN MORE?

Discover how conversationHEALTH enables the world’s leading healthcare and life sciences companies to create AI-driven virtual experiences that exceed customer expectations. Purpose-built by industry for industry, the conversationHEALTH platform can be deployed for scientific communications, medical affairs, commercial operations and patient support to enable greater accessibility, improved responsiveness and better outcomes. We’re the partner of choice for 170 global brands to power 1 billion conversations that are transforming the way the pharmaceutical industry engages with physicians, patients, and consumers. Find out why. Find out now.

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WELCOME TO THE CONVERSATION

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