Director, Customer Success, Asia-Pacific Customers

Directors, Customer Success are the stewards of customer relationships at conversationHEALTH and are responsible for customer engagement, our customer’s overall success using our product, and the health and growth of our business vertical in the customer’s portfolio.

● Japanese as first language

● Bachelor's degree

● 5+ years of proven customer success, agency and/or consulting experience in Life Sciences

● 2+ years of experience working in Pharma and/or software and/or SaaS

● 1+ year implementing enterprise-level software solutions

● Strong communication skills and presence

● The capacity to become a thought leader in the adoption and deployment of conversational AI solutions

● Comfort with the ambiguity of a rapidly-growing business

● Creative and problem-solver that inspires employees and customers

 

Do you have the following experiences:

● Japanese as first language
● Bachelor's degree
● 5+ years of proven customer success, agency and/or consulting experience in Life Sciences

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