Manager, Quality Assurance

As our Manager, Quality Assurance you will play a foundational role in enhancing our QA Automation framework for our chatbots, voicebots, and other conversational AI applications.

  • A minimum of 7 years of production experience of QA Automation leadership experience in creation, maintenance and execution of automated test scripts with Botium or Selenium or equivalent QA frameworks on complex SaaS applications using Agile Scrum methodology integrated with CI / CD pipelines

  • Familiarity with Chat bot test automation frameworks such as  TestMyBot, Botium or equivalent

  • Familiarity with Devops automation and adding automated testing into the CI/CD pipeline

  • Solid understanding of QA methodologies and best practices

  • Production experience across the full range of QA test suites - Functional/Regression, performance, compatibility, accessibility, security, smoke, and other test suites

  • Knowledge and experience in the use of data query tools to aid in the development and execution of test cases

  • Experience working for startups or innovation-focused business units

  • Experience managing augmented and on / offshore teams

  • Experience managing 3rd party tools and services vendors

  • Excellent problem-solving and debugging skills

  • Exceptional written and verbal communication skills

  • Attention to detail and the ability to master new applications and technologies quickly

  • A Bachelor’s degree in Computer Science and Technology or equivalent;

  • Certification on the foundation level of Certified Software Testing Board (CSTB) of ISTQB or an equivalent industry recognized QA certification would be an asset;

  • An excellent team leader with a track record for on-time, on-budget delivery;

  • Experience with Google Cloud Computing services is an asset

  • Knowledge of Restful API design & Microservice architecture would be nice to have.

  • Previous exposure to AI & Machine Learning

  • Quick learner and ability to research and propose automated testing solutions testing NLU and voice

  • Work with tools such as:

  • QA Automation frameworks: Selenium or equivalent

  • Bot testing automation tools: Botium or equivalent

  • CI/CD pipeline tools: Jenkins or equivalent

  • Programming: JavaScript, jQuery, Vue.js, Node.js, HTML and CSS

  • Database: Firebase, BigQuery

  • Atlassian tools: Bitbucket/Stash, JIRA, Confluence, Bamboo

  • Automation: Terraform. Ansible, Jenkins

  • Conversational AI tools: RASA NLU, Dialogflow, Microsoft LUIS, Amazon Lex, Google Assistant

 

Do you have the following experiences:

A minimum of 7 years of production experience of QA Automation leadership experience in creation, maintenance and execution of automated test scripts with Botium or Selenium or equivalent QA frameworks on complex SaaS applications using Agile Scrum methodology integrated with CI / CD pipelines

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