Job Location

Virtual / Downtown Toronto (MaRS Phase 2)

Published By

conversationHEALTH

Type of Job

Full Time

Published Date

​

About conversationHEALTH

We are a fast-growing conversational AI company that specialized in the development of chatbots for the Life Sciences industry. We are based out of MaRS in Toronto and our SaaS product and consulting services are helping healthcare focused companies re-imagine how they engage HCPs, patients and consumers. conversationHEALTH was built to increase engagement, education and support of healthcare stakeholders, especially those critical to successful health outcomes. Our customers are all top-tier pharmaceutical and biotech companies, and our work is both brand, medinfo, and enterprise-level in nature.
If you’re looking for a path to fast growth, an opportunity to truly lead, want to join an AI health-technology company that’s becoming a global industry benchmark, let’s talk!

About the opportunity

We are actively seeking a talented and enthusiastic team member to step into a challenging Cloud Devops Engineer responsible for Cloud Platform Engineering to help maintain and evolve our Conversational AI engagement platform. You will be working collaboratively with other teams and promoting best practices of cloud application architecture, security, SDLC, QA/QC, CI/CD, and DevOps.

We know how valuable problem-solving and leadership skills are to our company’s success. If you are ready for the world of enhanced, AI engagement then we are excited to have you on our team.

What you will be doing:

- Writes custom code or scripts to automate infrastructure provisioning, deployments, testing, monitoring services, and test cases based on modern CI/CD principles in Cloud (GCP).
- Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production.
- Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
- Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment
- Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
- Documents, reviews and ensures that all quality and change control standards are met
- Contributes to meaningful architecture diagrams and other documentation needed for security reviews.
- Defines Service Level Objectives for product(s) to constantly measure their reliability in production and help prioritize backlog work
- Monitors tools and participates in conversations to encourage collaboration across product teams
- Provides application support for software running in production
- Proactively monitors production Service Level Objectives for product(s)
- Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing
- Triages high priority issues and outages as they arise
- Participates in and leads learning activities around modern devops core practices
- Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used.
- Ensuring all application features are well designed, scalable, secure, tested, and well documented
- Ensuring platform components are can be easily integrated with client systems and 3rd parties
- Supporting technology audits by clients and 3rd parties

Is this role right for you?

- You are looking for a unique role that requires platform architecture, technical/coding, platform security responsibilities
- You will collaborate with your team effectively for the team and organization success
- You will set the development standards and help ensure they are followed

Requirements

Benefits

If you are a great fit for this position and conversationHEALTH, please send a copy of your resume and cover letter to , or click the apply now below.