Director, Customer Success, Asia-Pacific Customers

Job Location

Remote

Published By

conversationHEALTH

Type of Job

Full Time

Published Date

About conversationHEALTH

We are a fast-growing conversational AI company that specialized in the development of chatbots for the Life Sciences industry. We are based out of MaRS in Toronto and our SaaS product and consulting services are helping healthcare focused companies re-imagine how they engage HCPs, patients and consumers. conversationHEALTH was built to increase engagement, education and support of healthcare stakeholders, especially those critical to successful health outcomes. Our customers are all top-tier pharmaceutical and biotech companies, and our work is both brand, medinfo, and enterprise-level in nature.
If you’re looking for a path to fast growth, an opportunity to truly lead, want to join an AI health-technology company that’s becoming a global industry benchmark, let’s talk!

About the opportunity

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

Requirements

● Japanese as first language

● Bachelor's degree

● 5+ years of proven customer success, agency and/or consulting experience in Life Sciences

● 2+ years of experience working in Pharma and/or software and/or SaaS

● 1+ year implementing enterprise-level software solutions

● Strong communication skills and presence

● The capacity to become a thought leader in the adoption and deployment of conversational AI solutions

● Comfort with the ambiguity of a rapidly-growing business

● Creative and problem-solver that inspires employees and customers

Benefits

  • Opportunity to work in a ground-breaking industry with top-tier clients

  • You will be working alongside passionate and talented colleagues, where you’ll be challenged and given the opportunity to lead

  • Competitive compensation, along with excellent health and dental benefits, including a Health Spending Account

  • Our office is located in MaRS Discovery District - a beautiful heritage building bursting with innovation and creativity at Queens Park subway station

  • Additional week of vacation as we observe a holiday closure

If you are a great fit for this position and conversationHEALTH, please send a copy of your resume and cover letter to hiring@conversationhealth.com, or click the apply now below.

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conversationHEALTH
MaRS Discovery District

661 University Ave., Suite 440
Toronto, ON, M5G 1M1
Canada