Director, Customer Success, Asia-Pacific Customers
Type of Job
We are a fast-growing conversational AI company that specialized in the development of chatbots for the Life Sciences industry. We are based out of MaRS in Toronto and our SaaS product and consulting services are helping healthcare focused companies re-imagine how they engage HCPs, patients and consumers. conversationHEALTH was built to increase engagement, education and support of healthcare stakeholders, especially those critical to successful health outcomes. Our customers are all top-tier pharmaceutical and biotech companies, and our work is both brand, medinfo, and enterprise-level in nature.
If you’re looking for a path to fast growth, an opportunity to truly lead, want to join an AI health-technology company that’s becoming a global industry benchmark, let’s talk!
About the opportunity
If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!
● Japanese as first language
● Bachelor's degree
● 5+ years of proven customer success, agency and/or consulting experience in Life Sciences
● 2+ years of experience working in Pharma and/or software and/or SaaS
● 1+ year implementing enterprise-level software solutions
● Strong communication skills and presence
● The capacity to become a thought leader in the adoption and deployment of conversational AI solutions
● Comfort with the ambiguity of a rapidly-growing business
● Creative and problem-solver that inspires employees and customers
Opportunity to work in a ground-breaking industry with top-tier clients
You will be working alongside passionate and talented colleagues, where you’ll be challenged and given the opportunity to lead
Competitive compensation, along with excellent health and dental benefits, including a Health Spending Account
Our office is located in MaRS Discovery District - a beautiful heritage building bursting with innovation and creativity at Queens Park subway station
Additional week of vacation as we observe a holiday closure
If you are a great fit for this position and conversationHEALTH, please send a copy of your resume and cover letter to , or click the apply now below.