Enabling Greater Accessibility, Improved Responsiveness and Better Outcomes
VirtualRep Is Powered by Conversational AI
- Easy to build
- Difficult to navigate
- Hard to find information
- Not always searchable
Click To Chat
- Popular interface
- "Ask” instead of "search"
- Long wait times
- Intuitive interface
- Basic Q&A
- Menu-button driven
- Restrictive experience
Detects intent signals
Capable of self-learning and adaptation
Understands complex, medically-nuanced language
VirtualRep Is Not A Chatbot
Health care professionals trust us for good reason. VirtualRep has a 97% accuracy rate.
Medical NLP Engine
The technology foundation for automating conversations at scale.
Clinically-trained NLU and NLG
Supervised Machine Learning
Text, TTS and ASR Handling
PII and PHI Scrubber
The cornerstone of human-centered design and the conversational experience.
Low Code/No Code
Rapid Prototyping and Testing
Integration with Next Best Action
MLR Governance Engine
Assign business rules to every intent for a superior and compliant user experience.
Adverse event and product complaint configurations.
Escalation to call center, live chat or human.
Automate responses from approved sources and assign local regulatory requirements.
NLU Training Data
Structured conversational intelligence to assure the highest accuracy.
Disease-Product Master Taxonomy for 45 Therapeutic Areas
Over 1 Billion HCP and Patient Conversations and Intent Signals
Multi Language Semantic Reasoning
Gauge real time conversational effectiveness, efficiency and outcomes.
We Don't Just Rely on Our Technology.
Conversational Experience Is Always Front and Center.
Do You Want to Learn More?
Discover how conversationHEALTH enables the world’s leading healthcare and life sciences companies to create personalized virtual experiences that exceed the expectations of healthcare providers. Our VirtualRep platform utilizes medically-trained natural language processing, contextual artificial intelligence and supervised machine learning to generate near-human interactions with prescribers at their moment of need. Purpose-built by industry for industry, VirtualRep augments scientific communications, medical affairs and commercial teams to enable more effective disease interception, intervention and health outcomes. As the partner of choice for 190 global brands to power over 1 billion on-demand conversations, we’re transforming the way the pharmaceutical industry engages with physicians. Find out why. Find out now.
For more information, an initial consult, a career opportunity or media request, get in touch with us.