Last updated:May 1, 2020
This privacy notice applies solely to information collected by the Services. It will notify you of the following:
What personal information is collected from you through the Services, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect against the misuse of your information.
How you can correct any inaccuracies in your information.
What is Personal Information?
Personal information is information that identifies you as an individual. It includes information such as your name and email address. The information we may collect or obtain (depending on the circumstances) includes but may not be limited to:
Information You Provide Us: We collect information you provide to us, including your name and email address.
Identifying Information: We collect certain personal information from you when you sign up to our services and/or engage in transactions via our Services, that can be used to identify you, such as your social media handle.
Information Collection and Use
We use the information we collect from you to respond to your requests, communicate with you, and customize your use of our Website. We will not share your information with any third party outside of our organization without your knowledge and consent, other than as necessary to fulfill your request.
To the extent permitted by applicable law, we may use, process, transfer, and store any data about individuals and customers or partners in an anonymous (or pseudonymous) and aggregated manner.
We may combine personal information with other information, collected online and offline, including information from third party sources.
We may also use information in other ways with consent or as permitted by applicable law. By using the Website, you agree that we are hereby licensed to collect, use, share, and store anonymized (or pseudonymized) aggregated data collected through the Website for benchmarking, analytics, metrics, research, reporting, machine learning, and other business purposes.
When Do We Share Your Personal Information
There are some circumstances where we may share some personal information about our users with a third party. For example:
we reserve the right to disclose personal information if required to do so by law or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of conversationHEALTH, its customers, service providers, or the public.
we may share personal information with our business partners or agents acting on our behalf.
we may share, disclose or transfer personal information to a buyer, investor, new affiliate, or other successor in the event conversationHEALTH undergoes a business transition, such as a merger, acquisition, consolidation, reorganization, divestiture, liquidation or dissolution (including bankruptcy), or a sale or other transfer of all or a portion of any assets of conversationHEALTH or during steps in contemplation of such activities (e.g., negotiations and due diligence).
subject to applicable regulations, we may disclose your personal information to a government agency, court, or law enforcement personnel.
It is our policy NOT to sell our customer or member database to any third party.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:
See what data we have about you, if any.
Change/correct any data we have about you.
Request that we delete any data we have about you.
Express any concern you have about our use of your data.
conversationHEALTH takes the security of your Information seriously. We store your Information in electronic format, using computer systems with restricted access and housed in facilities using physical security measures. More generally, we have in place appropriate physical, technological, and organizational safeguards to protect Information against loss, theft, and unauthorized access, use and disclosure. conversationHEALTH personnel are obligated to protect Information by adhering to our policies, practices and applicable laws. Please note, however, we cannot fully eliminate security risks associated with the storage and transmission of personal
Choices and Opt-out
If you would like to stop receiving newsletters or other marketing or promotional messages, notifications, or updates, you may do so by following the unsubscribe instructions that appear in these e-mail communications, by contacting us at to opt-out of direct marketing. Please be advised that you may not be able to opt-out of receiving certain service or transactional messages from us, including legal notices.
Cookies and Similar Technologies
International Data Transfers
The Services may be provided using resources and servers located in various locations, including the United States. Therefore, personal information about you may be transferred, processed, and stored outside the country where Services are used.
By mail: Privacy Officer
conversationHEALTH, MaRS Centre, West Tower
661 University Ave., Suite 440
Toronto, ON M5G 1M1