Designed for Each Pharma Business Unit
The conversationHEALTH SaaS platform allows healthcare companies and brands to quickly and efficiently bring their business into the conversational age. Everything we do is scalable. Our solutions can be applied across brands, stakeholders, markets, and adapted to additional languages. Your investments are not siloed — but instead drive intelligence across all customer conversations. The ability to leverage a common Natural Language Processing and Machine Learning model across your business drives exceptional user experience and accuracy.
Marketing & Sales
Conversation AI can improve compliance with new drug prescription, drive top-line results, and —where possible—save on costs.
For Healthcare Professionals (HCPs):
We ensure that all your marketing investments get maximum reach, frequency, and impact through a new portfolio of physician touch points including text, voice, and web-based digital human bots.
Our sales rep solutions enhance your sales programs by complementing the relationship with “see” physicians and introducing a new on-demand experience for “no-see” physicians.
For Consumers and Patients:
Our bots reach your existing patients on their own terms, answering their health questions 24/7. In addition, our bots can initiate critical conversations with patients at the right time in their healthcare journey. PSPs that leverage the power of health experts can now be scaled to respond through bots that deliver both information that is both on message and empathetic.
Medical Affairs & MedInfo
This product is directed to healthcare professionals and complement existing Medical Science Liaison (MSL) interactions. HCPs can access on- and off-label support via text and voice channels.
For Healthcare Professionals (HCPs):
conversationHEALTH builds enterprise-grade conversational AI solutions that virtualize the traditional physician-MSL interaction. These solutions deliver 24/7 clinical support to customers efficiently and without friction. Whether that be one brand, a franchise, or all products within a company, there are significant cost savings and exceptional user experience benefits.
This product is designed to support clinical sites, investigators, and participants. It facilitates trial management and participant engagement, thereby driving trial efficiency and success.
For Subjects and Investigators:
We build conversational AI solutions that support clinical sites, investigators, and subjects. Conversational AI solutions help run more efficient and effective trials by accelerating subject eligibility testing and centre recruiting, managing participants through their trial phases, or ensuring that investigators and their teams have 24/7 access to information and support.
we ensure that our conversations deliver on three key user requirements:
conversations have the power to break complex information into bite sized, memorable, and highly visual interactions. On demand access to condition and/or treatment knowledge empowers users to take ownership of their health outcomes
User journeys are complex and fraught with unexpected challenges. We leverage the predictive capabilities of AI to help guide patients along their journeys by delivering the right conversations at the right time.
Conversations are by nature continuous, two way, and often entertaining. This is critical to establishing meaningful interactions that drive behaviour change and outcomes.
Our AI platform ensures that once conversations are developed, approved, and stored in our database – that they can be delivered through an expanding set of conversational touchpoints. This ensures that every existing digital property, as well as new ones just now being launched, can be amplified by compelling personalized conversations that remove the need for users to search for content – but instead simply ask and get immediate answers