Pull vs. Push: Delivering Exceptional CX in a Digital-First Engagement Model
conversationHEALTH spoke at the NEXT Pharma Summit on the importance of digital customer experience...
Real Chemistry Acquires conversationHEALTH
Company is transforming the way the health care and life sciences industry engages with...
NEXT Normal: Driving Superior Customer Engagement by Augmenting and Virtualizing Field Teams
Customer behavior has fundamentally changed over the last three years, with engagement increasingly...
How to Build a Game-Changing HCP Portal
While an HCP portal might initially seem like outdated technology, doctors are increasingly...
Building Blocks Podcast: Text, Voice and Digital Humans
As the pharmaceutical industry continues to become increasingly reliant on digital, companies must...
The Strategy and Success Behind Astellas' Digital Transformation
Richard Marcil, Chief Customer Officer of conversationHEALTH speaks with Suda Shinya, Senior Vice...
Building Commercial Success in 2022: A How to Guide for Digital-First Customer Engagement
The life sciences industry has experienced a permanent shift to digital – a trend that began before...
Why an IT and Medical Affairs Partnership Is Key
IT industry leader Ian Hamilton, President of the Technology Sector at The NPD Group, shares his...