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The Conversation

Powering health conversations through on-demand automated communication.

Pull vs. Push: Delivering Exceptional CX in a Digital-First Engagement Model

conversationHEALTH spoke at the NEXT Pharma Summit on the importance of digital customer experience...

Real Chemistry Acquires conversationHEALTH

Company is transforming the way the health care and life sciences industry engages with...

NEXT Normal: Driving Superior Customer Engagement by Augmenting and Virtualizing Field Teams

Customer behavior has fundamentally changed over the last three years, with engagement increasingly...

How to Build a Game-Changing HCP Portal

While an HCP portal might initially seem like outdated technology, doctors are increasingly...

Building Blocks Podcast: Text, Voice and Digital Humans

As the pharmaceutical industry continues to become increasingly reliant on digital, companies must...

The Strategy and Success Behind Astellas' Digital Transformation

Richard Marcil, Chief Customer Officer of conversationHEALTH speaks with Suda Shinya, Senior Vice...

Building Commercial Success in 2022: A How to Guide for Digital-First Customer Engagement

The life sciences industry has experienced a permanent shift to digital – a trend that began before...

Why an IT and Medical Affairs Partnership Is Key

IT industry leader Ian Hamilton, President of the Technology Sector at The NPD Group, shares his...